Privacy Policy

Effective date: August 17, 2026
Last updated: August 17, 2026

Freed Creative LLC (“Freed Creative,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through freedcreative.com and related pages, forms, workshops, communications, and services, how we use that information, and the choices available to you.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information you provide directly

We may collect information you voluntarily provide when you:

  • Submit a contact, inquiry, intake, or consultation form
  • Subscribe to an email newsletter
  • Register for a workshop, event, or other program
  • Download a resource
  • Communicate with us by email, phone, social media, or another channel
  • Become a client, prospective client, contractor, vendor, or business partner

This information may include your name, email address, telephone number, business or organization name, job title, website address, project details, marketing needs, event-registration information, and any other information you choose to provide.

Please do not submit confidential, sensitive, medical, financial, account-access, password, or legally privileged information through a general website form.

Information collected automatically

When you visit the website, we and our service providers may automatically collect certain technical and usage information, such as:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Referring and exit pages
  • Pages viewed
  • Links and buttons clicked
  • Approximate location derived from an IP address
  • Date, time, and duration of visits
  • Device and session identifiers
  • Scrolling, navigation, and interaction data
  • General website-performance and error information

We may collect this information through cookies, pixels, scripts, local storage, session replay, heatmaps, analytics tools, and similar technologies.

2. How We Use Information

We may use information to:

  • Respond to inquiries and communicate with you
  • Evaluate whether Freed Creative is a good fit for a project
  • Provide proposals, services, workshops, resources, and customer support
  • Process workshop or event registration
  • Deliver requested emails or resources
  • Manage client and business relationships
  • Improve website content, navigation, accessibility, and performance
  • Understand how visitors use the website
  • Maintain website and information security
  • Prevent fraud, spam, misuse, or unlawful activity
  • Keep appropriate business, legal, accounting, and tax records
  • Enforce our agreements and Terms of Use
  • Comply with legal obligations
  • Establish, exercise, or defend legal rights

We may also use information for other purposes disclosed when it is collected or with your consent.

3. Cookies and Tracking Technologies

The website may use cookies and similar technologies that are:

Essential

These technologies support core website operation, security, form submission, consent preferences, and other functions necessary for the website to work.

Analytics

Analytics technologies help us understand website traffic and usage, such as which pages are visited and how visitors navigate the site.

Experience and performance

These technologies may help us identify confusing navigation, broken interactions, or usability problems.

Marketing

We may add marketing or advertising technologies in the future. When required, these technologies will not be activated until the visitor provides the appropriate consent.

You may manage nonessential tracking through our cookie-preference tool, where available. You may also adjust browser settings to block or delete cookies, although some website features may not function properly as a result.

4. Analytics and Session-Replay Tools

We may use tools such as Google Analytics and Microsoft Clarity to understand website usage and improve the visitor experience.

Microsoft Clarity may use cookies and similar technologies to create heatmaps and session replays showing how visitors interact with pages. These recordings are intended to help us understand navigation and usability. We configure and use these tools for business analytics and improvement, not to intentionally collect sensitive information through website recordings.

Where required, analytics and session-replay tools will be controlled through our consent-management system.

5. Forms, Email, Events, and Third-Party Platforms

Our website is hosted through Webflow, which may process technical information and form submissions on our behalf.

We may also use third-party providers for:

  • Email and business communications
  • Newsletter distribution
  • Scheduling
  • Workshop or event registration
  • Payment processing
  • Customer relationship management
  • Analytics and website performance
  • Cloud storage
  • Document signing
  • Video meetings
  • Embedded media or social content

Depending on the service you choose to use, providers may include Webflow, Google Workspace, Google Analytics, Microsoft Clarity, Luma, Zoom, payment processors, scheduling platforms, and email-marketing providers.

Those providers process information under their own terms and privacy practices. We encourage you to review the applicable provider’s policy before submitting information through an embedded or linked service.

Luma Events

Our website may embed event registration and scheduling content provided by Luma. When viewing or interacting with embedded Luma content, Luma and its infrastructure providers (including Cloudflare) may set cookies necessary to deliver the embedded functionality. These cookies are subject to Luma's and Cloudflare's respective privacy policies.

6. How We Share Information

We do not sell your personal information for money.

We may disclose information:

  • To service providers working on our behalf
  • To contractors or professional advisers who need access for legitimate business purposes
  • To payment, registration, email, hosting, analytics, security, or technology providers
  • In connection with a merger, sale, financing, reorganization, or transfer of some or all business assets
  • When required by law, subpoena, court order, or governmental request
  • When reasonably necessary to protect rights, property, security, or safety
  • To investigate fraud, misuse, security incidents, or unlawful conduct
  • With your direction or consent

Service providers are expected to use information only as necessary to provide their services or as otherwise permitted by their agreements and applicable law.

7. Email Communications

You may unsubscribe from marketing emails by using the unsubscribe link included in those messages.

Even after unsubscribing from marketing communications, we may continue to send non-promotional messages concerning an inquiry, registration, transaction, contract, client engagement, or other ongoing business relationship.

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including to:

  • Respond to inquiries
  • Provide services
  • Maintain business and tax records
  • Resolve disputes
  • Enforce agreements
  • Meet legal, regulatory, insurance, and accounting obligations
  • Protect the security and integrity of our business

Retention periods may vary depending on the type of information and the relationship involved.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we maintain.

No website, system, email account, transmission method, or storage platform is completely secure. We cannot guarantee absolute security, and you submit information electronically at your own risk.

10. Your Privacy Choices and Rights

Depending on where you live and which laws apply, you may have rights concerning your personal information, such as the right to request access, correction, deletion, or information about certain processing practices.

To submit a privacy request, email holly@freedcreative.com with the subject line Privacy Request. We may need to verify your identity before responding.

We may retain information when required or permitted by law, including information necessary for recordkeeping, fraud prevention, dispute resolution, or enforcement of an agreement.

11. Do Not Track and Global Privacy Signals

Browser-based “Do Not Track” signals are not interpreted consistently across websites and services. Where legally required and technically supported, we will honor applicable opt-out preference signals through our consent-management or privacy systems.

12. Children’s Privacy

This website and Freed Creative’s services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information, contact us so we can evaluate and, where appropriate, delete it.

13. International Visitors

Freed Creative is based in Illinois, United States. If you access the website from another country, your information may be processed in the United States or another jurisdiction where our providers operate.

Where legally required, we will request consent before activating nonessential cookies or tracking technologies.

14. External Links

The website may link to third-party websites or services. Freed Creative does not control and is not responsible for the privacy, security, accessibility, accuracy, or practices of those third parties.

15. Changes to This Policy

We may update this Privacy Policy as our website, services, providers, or legal obligations change. The revised version will be posted here with a new “Last updated” date.

16. Contact Us

Freed Creative LLC
Chicago, Illinois
holly@freedcreative.com
freedcreative.com